Contact Us

Please choose a department:

If you require information regarding shipping, billing, invoicing, order status, or other administrative questions involving the order process, please call us at (417) 646-5644.
For all other inquiries, please use the contact forms below.  Please note that phone communications with our company engineers is by appointment only.

Please note, all orders must be placed on our web site.  We accept credit cards, purchase orders, and PayPal.  If you are a purchasing agent having problems placing a order on our web site, please clarify all parts and product options with the engineer who is requesting procurement.  Our order department is not trained in all technical aspects of our product options.  If you need assistance placing an order, .

Before contacting us with a order status request, please note that we require 2-5 business days to process most orders.  Large orders can take 5 or more business days.  We will contact you with any delays after your order has been reviewed by our manufacturing department.  We understand some orders are time sensitive; however, it is not possible for us to accelerate the manufacturing process.  If you would like to contact us regarding the status of your order, .

Please use this option if you need to purchase a large quantity of product (100 pieces or more).  Due to the time requirements of quoting large quantities, we only provide quotes to existing customers who have evaluated our product.  If you would like to become a distributor for our products, please use the Distributor Request contact option below.   to submit a high-volume purchase inquiry.

If you would like to distribute our products, we may be able to help.  We require all distributors to have an established sales mechanism in place, such as a web site, or sales representatives who are capable of properly representing our company.  You will be required to submit a working link to your online store, or submit advertising examples, or other proof of order processing capabilities before proceeding.  If you believe you are qualified to work within these base requirements, .

Do you need a product customized for your application?  Here's a list of customizations we are capable of processing:

  • Product Shape and Size Alterations
  • Connector Change or Relocation
  • Integration of Two or More Devices into a Single Design
  • Alterations for a Specific Enclosure
  • Metal Enclosure Manufacturing

Unfortunately, we are not able to do ground-up design work.  The product line we offer represents our pallet of design options.  If it does not exist as a product, we likely will be unable to meet your requirements.  If you are not sure, please feel free to and we will make a determination.

Please let us know if you see an error or omission on our web site.  Keeping track of errors is hard work, we appreciate your letting us know!   to report an error.

Please let us know what you love or hate about our products, it will help us make our next generation of products better.   to provide product feedback.

If we do not have a resource you are looking for, please use this option to request any of the following resources:

  • Missing Mechanical Drawings
  • Missing Wiring Diagrams
  • If you need a code sample (we will do our best, but these take time).
  • Photos or Media

The following resources are not available:

  • We do not have 3-D renderings of our products.
  • We do not publish our board files at this time.
  • We do not publish our schematics at this time.

to request a resource.

We are capable of designing and printing metal enclosures for our products.  The design fee is $500, which includes the first enclosure and your choice of full color graphics printed on the top side of the enclosure (you will be connected to our graphic artist for graphics approval).  Most enclosures cost between $25 and $50 each thereafter.  We are only capable of manufacturing steel enclosures at various sizes with your choice of powder coat finishes.  If you need a low-cost plastic enclosure, we offer a few solutions for NCD Industrial devices.   to inquire about our custom enclosure services.

Please contact our Privacy Compliance Officer by .

If you would like to return a product in accordance with our warranty and return policy, .

NCD offers pre-sales product recommendations for select devices.  Please schedule a call with our engineers by .

  1. To obtain a quote, please add all items and options to your shopping cart.
  2. Go through the regular checkout process, entering your company name, address, and contact information.
  3. Proceed to the Payment screen and choose "Quote Only" as the payment method.  Your quote will be valid for 30 days from the time it is submitted.

Since 1995, the CEO of National Control Devices prefers to remain directly accessible to anyone who feels they need direct communications.  
Just send an email to ryan at ncd dot io and please use the subject "CEO Contact".  Ryan will contact you back as soon as possible.

Not sure which department you need?  No problem!  

National Control Devices, LLC
ncd.io

Former web sites:
ControlAnything.com (NCD Industrial Devices Only)
ControlEverything.com (IoT & I2C Devices)
IORelay.com (Printed on many PCBs ONLY)

Hours of Operation:
Monday-Friday
9AM to 4:30PM Central Standard Time
Holiday Schedule

All products are manufactured in
Osceola, Missouri, U.S.A.

Learn About Us Here!

ControlAnything.com and ControlEverything Site Migration Notes

©2017 National Control Devices, LLC

ncd.io

To learn something new, take the path that you took yesterday. ~John Burroughs

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