Atrium IIoT Gateway User Guide
Everything you need to unbox, power up, and operate your Atrium IIoT Gateway — a complete local platform for monitoring and managing your entire fleet of NCD wireless sensors, no cloud required.
- Audience
- Operators & integrators
- Estimated time
- 30 minutes
- Last updated
- 2026-07-08
01Introduction
The Atrium IIoT Gateway is an industrial edge device that receives data from your NCD wireless sensors over a long-range wireless mesh network and turns it into a live, browser-based monitoring platform called Atrium.
What is Atrium?
Atrium is a local web dashboard for monitoring wireless sensor networks. It runs entirely on the gateway — data ingestion, the local database, the API, and the web interface all live on the device. There is no cloud connection required; the internet is only needed if you choose to enable Remote Access, push data to an external MQTT broker, or send email alerts.
Open a browser on any device on the same network as the gateway, sign in, and you get real-time visibility into every connected sensor: current readings, health status, historical charts, alerts, automations, scheduled reports, and a suite of industrial apps for productivity, OEE, energy, and environmental monitoring.
Offline & router capabilities
Atrium is built to run without an internet connection. Because data ingestion, storage, dashboards, alerts, and automations all execute on the gateway itself, your sensor network keeps collecting and recording data even when the site is fully offline — the internet is only used for optional cloud features (Remote Access, MQTT push, and email alerts), which resume automatically when connectivity returns.
The gateway also doubles as an industrial network router, so it can provide connectivity in the field rather than depend on existing infrastructure: dual Ethernet (WAN/LAN), dual-band Wi-Fi (access point or client), and optional cellular with automatic SIM detection for backhaul or failover, plus configurable firewalls and VPN for secure remote access. A single gateway can receive your wireless sensors, host Atrium, and route the local network at the same time.

02Hardware & What’s in the Box
Your gateway is built on the EG5120 industrial edge platform. Everything you need to get on the air is included in the box.
In the box
- Atrium IIoT Gateway unit (pre-loaded with the Atrium software platform)
- Long-range wireless radio module for your selected frequency
- Frequency-specific antenna (868–900 MHz or 2.4 GHz dipole)
- U.FL to RP-SMA pigtail cable adapter
- Power supply (9–60 VDC input)
Ports & connectors
| Connector | Purpose |
|---|---|
| ETH0 (Ethernet) | Uplink / client port (default). Connect this to your existing LAN or router — it is the port you use to reach the Atrium dashboard and to give the gateway internet access. |
| ETH1 (Ethernet) | Downstream port (default). Creates its own isolated network (with its own DHCP) for other devices. Both ports are configurable and have customizable firewalls. |
| Power | 9–60 VDC input (power supply included). |
| Antenna (RP-SMA) | Connect the included wireless antenna via the U.FL to RP-SMA pigtail. |
| SIM slot | Optional cellular connectivity with automatic SIM detection. |
Antenna connections
The gateway has multiple antenna connectors. Attach each included antenna to its matching connector as shown below — the long-range wireless (sensor radio) antenna, plus Wi-Fi and cellular antennas if those radios are used.

Wireless frequency options
The gateway is ordered with one long-range wireless radio to match the frequency of your NCD sensors and your region. Sensors and gateway must be on the same frequency to communicate.
| Frequency | Region |
|---|---|
| 900 MHz | North & South America |
| 868 MHz | Europe |
| 2.4 GHz | Worldwide |
Full gateway capabilities
Because it is the Enterprise IIoT Gateway underneath, your Atrium gateway is a full-featured industrial edge device even before you open Atrium. All of the standard gateway capabilities are available to you:
03Physical Setup & First Access
Get the gateway powered, on your network, and logged in for the first time.
Connect the hardware
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1
Attach the antennaConnect the wireless radio antenna using the included U.FL to RP-SMA pigtail. Position it vertically and away from large metal surfaces for best range.
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2
Connect to your networkPlug an Ethernet cable from your LAN / router into the ETH0 port. A wired Ethernet connection to your local network is required to reach the Atrium dashboard. (Wi-Fi and cellular serve the gateway’s own internet uplink, not local dashboard access.)
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3
Apply powerConnect the included power supply (9–60 VDC input). The gateway boots and the Atrium software starts automatically — allow a minute or two for services to come up.
Open Atrium in a browser
On any device connected to the same network, open a web browser and navigate to the gateway’s address. Atrium is served on the standard web port, so no port number is needed:
http://<gateway-hostname>
# example
http://ncd-d8fc.local
If .local hostname resolution isn’t available on your network, use the
gateway’s LAN IP address instead (you can find it from your router’s device list, or
later on the Settings page under Gateway Info).
Log in
You’ll be presented with a login screen. Sign in with the default credentials shipped with your gateway:
| Field | Default |
|---|---|
| Username | ncdio |
| Password | ncdB3ast |

04First-Time Setup Wizard
The first time you log in to a new gateway, a guided Setup Wizard walks you through initial configuration in about two minutes. A progress bar tracks six phases: Welcome, Email, Security, Access, Sensors, and Done.
Watch: Atrium Setup — Onboarding Sensors
Every step is optional — you can skip any individual step or the entire wizard, and change everything later from the Settings page. The wizard covers:
The six phases
| Phase | What you configure |
|---|---|
| Welcome | Introduction. Click Get Started, or skip setup entirely. |
| SMTP server, port, username, password, and From address so Atrium can send alerts. A Send Test Email button verifies credentials before saving. | |
| Security | Change the default username and password (new password must be at least 6 characters). You’ll be logged out to sign back in with the new credentials. |
| Access | Optionally enable Remote Access via a secure Cloudflare tunnel. A warning appears if you haven’t changed the default credentials yet. |
| Sensors | Name and describe any detected-but-unconfigured sensors — one at a time — with a friendly name, location, asset, and install date. |
| Done | A summary of what was configured. Click Go to Sensors to enter the main interface. |


05Navigating Atrium
After logging in, a top navigation bar gives you access to every area of Atrium. The gateway name, platform version, and current date/time show at the top of every page.
The navigation bar
| Tab | What it’s for |
|---|---|
| Sensors | The home page — a list of every device with status, filtering, and sorting. |
| Monitor | A customizable, widget-based dashboard for at-a-glance monitoring. |
| Gateway Health | Metrics about the gateway device itself (uptime, load, memory, comms). |
| Alerts | Alert templates, triggers, automations, and alert history. |
| Outputs | Manage output devices such as relays and actuators. |
| Reports | Configure automated reports delivered by email. |
| Apps | Productivity Monitor, plus OEE, Energy, Action & Environmental (coming soon). |
| Settings | Gateway configuration: network, SMTP, MQTT, credentials, updates, and more. |
The Sensor List (home page)
The Sensor List shows every device registered with the gateway. At the top, a Fleet Health Summary bar shows a live count of devices in each state — each badge is clickable to filter the list:
- Healthy — communicating normally, no issues
- Warning — a sensor error, low battery, or weak signal
- Offline — the device has stopped reporting
Use the toolbar to filter by sensor type, location, or status, or free-text search across device ID, location, asset, and name. Click any column header to sort. All filter and sort states are saved in the URL, so you can bookmark or share a filtered view — and when you open a sensor and press Back, your view is restored.

06Sensor Dashboards
Click any device in the Sensor List to open its dashboard — detailed, real-time information for a single sensor.
What’s on the dashboard
- Device header — name, device ID (MAC), sensor type, firmware version, location/asset, and a color-coded Last Heard timestamp.
- Status banners — amber warnings (sensor error, low battery, weak signal) or a red offline banner when applicable.
- Status History — a collapsible, chronological log of every health transition, useful for post-incident review.
- Time-series charts — one per metric, with selectable ranges (1h, 6h, 24h, 7d, 30d, or custom). Drag to zoom; drag charts to reorder.
- Thresholds — draw an alert reference line on any chart with a condition, value, and swing (hysteresis).
Vibration sensors add an FFT View for frequency-domain analysis and a one-shot Raw FFT Data capture. Sensors on the wireless mesh network show a Mesh Route Map with hop count and a link to the full network topology.
Configuring a sensor
The Configure link opens a tabbed editor where you set the sensor’s location, asset, friendly name, install date, report interval, and offline-alert preference; customize how each metric is displayed (formula, unit, label, visibility); and adjust sensor-specific parameters.

Interactive Preview
The panel below simulates the Atrium Sensor Dashboard for this Vibration / Temperature sensor. Data updates every 5 seconds to demonstrate the live monitoring experience.
07Custom Dashboards (Monitor)
The Monitor page is a customizable, widget-based view for watching multiple sensors at a glance — ideal for a wall-mounted display or a dedicated monitoring station.
Widgets
Click + Add Widget, choose a type, then add one or more sensor metrics with the Add Metric wizard. Available widgets include Line / Area / Bar charts, Gauge, Tank Level, Stat Card, Sparkline, Metric Card, and Table.
- Thresholds — Metric Card, Gauge, and Tank Level widgets support color-coded value bands. Use Auto-fill Zones to generate red/orange/green ranges.
- 4-20 mA scaling — for analog inputs, a built-in workflow maps 4 mA and 20 mA to real-world units (feet, PSI, gallons, and more).
- Synthetic Variables — computed metrics that combine readings from one or more sensors using a formula, available to any widget.
Drag widgets to rearrange them, resize by the corner handle, and click Tidy Up to auto-arrange. Layouts save automatically. A global time range panel controls chart-based widgets, and a Fullscreen button expands the page for shop-floor displays.

08Alerts, Automations & Reports
Turn raw readings into action — get notified when something crosses a limit, switch a relay automatically, and receive scheduled summaries by email.
Alerts & automations
The Alerts page has four parts:
- Alert Templates — threshold rules that auto-apply to groups of devices (all devices, a sensor type, a location, or an asset). New matching devices inherit the alert automatically.
- Triggers — a single threshold condition on one device’s metric, with a condition (above/below), value, and swing (hysteresis).
- Automations — link one or more triggers to one or more actions. When all triggers are active, the automation fires.
- Alert History — a searchable log of past alert events.
An automation’s actions can send an email to one or more recipients or command an output device (relay/actuator) — firing on trigger, on clear, or both. Each automation shows a live ACTIVE / OK status.
Scheduled reports
The Reports page generates and emails recurring reports (daily, weekly, or monthly) as PDF, CSV, or both. Report types include Fleet Summary, Sensor Group, Alert Digest, Productivity Summary, Custom SQL, and an OEE Summary (coming soon, alongside the OEE app). Use Send Now to test a report immediately.

09Apps
The Apps page provides specialized tools built on top of your sensor data. Productivity Monitor is available now; the remaining apps are coming soon and will unlock in a future update.
Each app supports date navigation, auto-refresh when viewing today, drag-and-resize layouts, and a Fullscreen mode for floor displays. Productivity, OEE, and Energy share machine definitions, so a machine configured once can be tracked across all three.

10Gateway Settings
The Settings page holds all gateway configuration. Read-only Gateway Info at the top shows the MAC address, LAN IP, and platform version.
Key settings
| Setting | What it does |
|---|---|
| General | Gateway name, display timezone, temperature unit (°C/°F, global), data retention (default 100 days), and dashboard refresh interval (default 30 s). |
| Remote Access | Enable secure access over the internet via a Cloudflare tunnel. Change the default password first. |
| Email (SMTP) | Configure the outgoing mail server for alerts and reports, with a Send Test Email button. |
| MQTT Client | Push every telemetry reading, alert, and status change to a remote MQTT broker for cloud or external system integration. Configurable topic patterns. |
| System Updates | One-click over-the-air updates when a new version is available, plus a force-update / rollback option. |
| Device Management | New-sensor handling (auto-whitelist or auto-blacklist) and whitelist/blacklist panels with bulk actions. |
| Credentials | Change the username/password for both the web interface and the Node-RED admin editor. |


11Troubleshooting
Quick fixes for the most common issues.
| Symptom | What to check |
|---|---|
| Can’t reach Atrium in the browser | Confirm your device is on the same network as the gateway. If the .local hostname won’t resolve, use the LAN IP from your router. Give the gateway 1–2 minutes to finish booting. |
| Device shows Offline (red) | Check sensor power/batteries and range; move it closer or clear obstructions; verify the gateway antenna is connected and upright. Long report intervals can make a device look offline between transmissions. |
| Device shows Warning (amber) | Low battery: replace batteries. Weak signal: reposition sensor/gateway or check the antenna. Sensor error: inspect probe connections and cabling. |
| No new sensors appearing | Confirm sensors are on the same wireless frequency as the gateway. Check the New Sensor Handling setting and the whitelist/blacklist in Settings → Device Management. |
| No email received | Verify SMTP in Settings and use Send Test Email. Confirm a recipient is set on the alert or report, and check spam folders. |
| Can’t log in | Verify credentials. If forgotten, contact your system administrator. Ensure your browser is on the same network as the gateway. |
Factory Reset
A factory reset restores the gateway’s network settings and Node-RED configuration to their defaults. Use it as a recovery step if the gateway becomes unresponsive or stops booting normally, or when you want to start from a clean configuration.
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1
Disconnect cablesRemove all Ethernet and USB devices from the gateway.
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2
Power on the gatewayApply power and wait a few seconds for it to begin booting.
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3
Press and hold RSTPress and hold the RST (reset) button — shown below — for 5 to 10 seconds.
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4
Watch the RUN lightThe RUN indicator light will begin to flash rapidly. This confirms the reset has started.
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5
Release RSTRelease the button. The gateway performs the factory reset and restarts — allow about 2–3 minutes before the interface is reachable again.

12Technical Specifications
At-a-glance hardware and platform details.
| Category | Specification |
|---|---|
| Platform | NCD Enterprise IIoT Gateway (EG5120) |
| Processor | 1.6 GHz quad-core |
| Memory | 2 GB DDR4 |
| Storage | 64 GB flash (local SQL database) |
| Ethernet | Dual ports — ETH0 uplink/client, ETH1 downstream network; customizable firewalls |
| Wi-Fi | 802.11 a/b/g/n/ac, 2.4 GHz & 5 GHz, AP or client mode (WPA/WPA2/AES-CCMP) |
| Cellular | Built-in, automatic SIM detection |
| Sensor radio | Long-range wireless mesh — 900 MHz, 868 MHz, or 2.4 GHz (selectable), up to ~2-mile range |
| Antenna | Frequency-specific dipole + U.FL to RP-SMA pigtail (included) |
| Power | 9–60 VDC, 5–20 W (power supply included) |
| Operating system | Debian-based Linux with SSH access |
| Remote management | Cloud fleet management, encrypted VPN and remote access |
| Industrial protocols | MQTT, HTTP, TCP, AMQP, OPC UA |
| Software platform | Atrium — React web app, local API, SQLite database, OTA updates |
| Integrations | AWS, Azure, MongoDB, MySQL, Ubidots, email, custom endpoints; Node-RED pre-installed |